Need to return something? Here’s everything you need to know.
Return window
You have 30 days from delivery to request a return.
Eligible items
Items must be unused, in original packaging, and in resalable condition.
How to request a return
Email shop@butterflieslove.com with your order number to start a return. We’ll provide return instructions.
Refund timing
Refunds are issued to the original payment method within 5–10 business days of receiving your return.